[cfgeeks] [MovieP] Netflix...

[Albert Pratts]

Actually I been planning to cancel my account.

Albert

Sent from my iPhone

On Dec 15, 2007, at 4:51 PM, "Kevin P. Inscoe" <kevin at inscoe.org> wrote:

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> wow... sooo I woke up this morning logged into NF and... nothing  
> nadda..
> 4.5 years of queue building gone. My 5 profiles vanished and my  
> account
> setting was back at a default of 3 at a time with only knowledge of  
> the
> *one* movie outstanding right now and that's it. No ratings, no rental
> history just billing history. Up in smoke. None the less I was more  
> than
> a little ballistic. I started to zap off the my best ESAD letter I  
> could
> come up with when I noticed to my shock they actually list a phone
> number now. Toll free too. So I called. Within 2 minutes someone who
> *actually* spoke perfect english answered the phone. I told her what
> happened. She said oh like wow that's the second person today. Oh
> great...  hang on let me ask a manager.... 2 minutes later ok we going
> to work on this it has happened to several people we think it's a  
> bug..
> yadda... expect it back in about two weeks or call us back. Logout and
> log back in periodically to see if it has happened. Mean while here's
> the upgrade and rent all you like.
>
> I'm in heat/cold shock. Heat because I am angry I didn't think to  
> backup
> up my queue first (despite knowing better) and cold shock because  
> they..
> actually .. are..  trying.. to uhh help me.
>
> The world is on it's ear or something...
>
> - --
> Kevin P. Inscoe                       Amateur Radio Call Sign: KE3VIN
> Deltona, FL 32738                                28.9497N by 81.1952W
> kevin [at] inscoe [dot] org                    http://kevininscoe.com
> GPG 0x61288D53                                          Skype: ke3vin
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