[cfgeeks] Anyone have BrightHouse in the Altamonte Springs area- 436/434 intersection...

Jeff Iddings jeff at iddings.us
Fri Dec 21 13:10:12 EST 2007


First of all Kevin, I'd never threaten BrightHouse. I'm as peaceful as
they come... even though I've been told Chris Fenger fears me (though I
can't confirm that).

I just wrote another e-mail to the gang at BrightHouse here in Orlando,
I encourage you all to take a look at the link I provide them --
'national industry standards', my butt.

Jeff Iddings wrote:
> Since I never heard back from your attorney, I do not know who to contact about my service. If you view the link below, you'll see the status messages from my modem with the time stamp in the right hand corner. I'm going to make note of this whenever my service goes out so that there's better documentation for you, me, and anyone else that may be interested.
> 
> This is a typical daily experience. Multiple times a day. This service does not meet 'national industry standards'. I encourage you to take a look. Please forward it onto your lawyer, as well.
> 
> http://heliosj.iddings.us/gallery2/main.php?g2_itemId=298
> 
> Happy Holidays!
> 
> Jeff Iddings





Kevin Inscoe wrote:
> You need a piece? Err I mean in compliance with  the Brady Act umm you
> want help? :-)
> 
> On Dec 14, 2007 4:31 PM, Jeff Iddings <jeff at iddings.us> wrote:
>> Oy. I think I've ruffled some feathers.. I'm update you all after the
>> weekend.
>>
>> Jeff
>>
>>
>> Jeff Iddings wrote:
>>> What I mean is..  if a router failed between Google and myself, I might
>>> have a higher packet loss being shown that is no fault of BrightHouse.
>>> By pinging the gateway I should always get a response as long the cable
>>> modem is insync (presumably).
>>>
>>> Jeff
>>>
>>> Kevin Inscoe wrote:
>>>> Not sure what you mean by "skewed" but point is pinging would show the
>>>> packet loss and also the times the connection was not available. I do
>>>> like the idea about pinging the gateway inside Roadrunner (I assume
>>>> that's who you have) as long as that does not change when  the lease
>>>> runs out.
>>>>
>>>> On Dec 14, 2007 9:12 AM, Jeff Iddings <jeff at iddings.us> wrote:
>>>>> I'm just using Nagios to ping my default gateway. It's not an IP issue,
>>>>> pinging anything beyond that could create skewed results.
>>>>>
>>>>> Jeff
>>>>>
>>>>> Kevin P. Inscoe wrote:
>>>>>> Andy Stetzinger wrote:
>>>>>>> If you post it on Slashdot, under the Ask Slashdot area, you'd be better
>>>>>>> off with a final section asking questions.
>>>>>>> Has anyone else had a similar experience?
>>>>>>> If so, what did they do about it?
>>>>>>> Is there any other course of action one would recommend?
>>>>>>> On a side note, one of the things you could do is get a monitoring service.
>>>>>>> WebSitePulse offers a free 30 day trial, and I would recommend them over
>>>>>>> one of us in the group simply because they are independent and impartial.
>>>>>>> They'll track a plethora of services on your network, just give them IP
>>>>>>> address or dynamic host (or whatever).
>>>>>> I would do a ping from a box inside the house outward to something
>>>>>> reliable like google.com and log the results.
>>>>>>
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> 
> 
> 



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